FAQ

These FAQs are aimed to help attendees prepare for the Conference and address common concerns.

APSIM Conference Logistics


Q: What are the dates of the Conference?
A: The APSIM Conference will take place over two days on November 28 and November 29, 2024.


Q: Where is the location of the Conference?

A: The APSIM Conference will take place at the Health Innovation Acceleration Centre (HIAC), located at 66 Pippy Place in St. John’s, Newfoundland and Labrador.


Q: How can I register for the APSIM Conference?
A: You can register online by visiting the registration link on our website. Attendance is free, but advanced online registration is required. See our APSIM Conference Registration webpage for more details.


Q:  Can I attend just one day of the APSIM Conference?
A: Yes, attendees are welcome to join either or both days of the Conference. Please indicate your choice when registering. Individuals wanting to attend both days should ensure that they select both Day 1 and Day 2 when registering.


Q: Can I attend the APSIM Conference online or watch it later?

A: The two-day Conference is exclusively in-person, and it will not be recorded.


Q: Can I register for the APSIM Conference in person at the venue?

The APSIM Conference is strictly by online registration only.  We cannot accept walk-in requests as there is limited seating available, and attendees without online registration will not be permitted to attend. See our APSIM Conference Registration webpage to register.


Q: I can no longer attend the APSIM Conference. How do I cancel my registration?

A: As there is limited capacity for this event, we ask that you cancel your registration if you can no longer attend the APSIM Conference.

To cancel your registration, please follow these steps:

  • Open the confirmation email you received from Humanitix after registering for the Conference.
  • Click on the “Manage Order” button in the email. This will direct you to the Humanitix Manage Order webpage.
  • Once on the webpage, click on the “Refund/Cancel” tab.
  • Select the tickets you wish to cancel.
  • After selecting the tickets, click on the “Review” button.
  • Review the information to ensure it is correct.
  • Click the “Confirm” button to finalize your ticket cancellation.

If you have any further questions or need assistance, please do not hesitate to contact us by phone (OIPC NL, APSIM Committee Chair at 709-729-6309) or email (APSIMConference@gov.nl.ca).


Q: Can I register for both the APSIM Conference and the virtual Municipal Workshop?

A: Yes, you can register for both events! Please note that each event has a separate registration link. Be sure to complete both registrations to attend both events!

  • Visit the APSIM Conference Registration webpage to secure your attendance at this in-person event taking place on November 28 and 29, 2024.
  • Visit the Municipal Workshop webpage to register for this virtual event taking place on November 26, 2024.

 

Attendee Preparation for APSIM Conference


Q: I registered online to attend the APSIM Conference. Do I need to check-in to the APSIM Conference?

A: Yes. When arriving at the venue attendees must check-in at the registration desk to receive their Conference materials, including name tags and agendas.  Attendee Check-In will be available both days of the event from 8:30 AM to 9:00 AM. We kindly encourage you to arrive promptly, as our first sessions will begin at 9:00am sharp. Individuals attending both days of the Conference only need to check-in at the registration desk once and will need to bring their name tag back for the second day of the Conference.


Q: What is the seating arrangement for the APSIM Conference sessions?
A: The sessions will be set up in a theatre-style arrangement, with rows of seats and no tables. This means attendees will not have a surface to prop up laptops or notebooks, nor a place to set any food or beverages you bring in to the Conference.  We recommend attendees be prepared to take notes in their lap, and suggest bringing a clipboard or sturdy folder for this purpose.


Q: What should I bring to the APSIM Conference?
A: Attendees will be provided name tags and agendas at the Attendee Check-In (8:30am to 9:00am) prior to start of the Conference sessions. We recommend bringing a water bottle, notebook, and any materials you might need for note-taking (like a sturdy clipboard). Comfortable shoes are also advised, as you may be moving between breakout rooms.


Q: Will there be opportunities for networking?
A: Yes. There will be designated breaks between sessions throughout the day and attendees may use these for networking with other attendees and speakers.


Q: Are there rules for use of social media?

A: Yes. All attendees should adhere to our Social Media Guidelines – APSIM Conference. We encourage attendees to share their experiences on social media while respecting the event and its participants. Please refrain from posting any derogatory comments about speakers, presentations, or fellow attendees. Thank you for helping us create a supportive environment!


Q: Will there be Wi-Fi available at the Conference?

A: Yes, the facility will offer complimentary Wi-Fi for all attendees. Directions on how to access the Wi-Fi will be provided at the event. We want to ensure you are able to stay connected throughout the Conference!


Q: Are there any parking options available?
A: The Conference venue has parking spaces available at no cost but spaces are limited. Parking is on a first-come, first-served basis. Carpooling is encouraged.


Q: Will food and beverages be provided at the APSIM Conference?
A: As the APSIM Conference is being offered for free, there will be no complimentary coffee or food provided to attendees. Further, there is no place on site to purchase food or beverages and attendees must go off-site to purchase refreshments during Conference breaks or bring their own.  The Conference venue does have a water bottle refill station and attendees must bring their own water bottle to use this feature.  


 

Accommodation or Accessibility Requests


Q: How can I request accommodations for accessibility at the APSIM Conference?

A: We want to ensure all attendees have a comfortable experience. If you have any accessibility needs, please reach out to us in advance. You can contact us by phone (OIPC NL, APSIM Committee Chair at 709-729-6309) or email (APSIMConference@gov.nl.ca), and we’ll do our best to plan and prepare accordingly. Your needs are important to us, and we appreciate your proactive communication!


 

Accreditation or Continuing Education Planning


Q: Will I receive accreditation or continuing education credits for attending the APSIM Conference?

A: While many professionals may be able to claim the Conference sessions for continuing education to maintain their certifications, we cannot guarantee this will be accepted by all accrediting bodies. We will not be providing any accreditation paperwork for your attendance at the Conference. We recommend that you check with your respective certification organizations to confirm eligibility for claiming continuing education hours based on your attendance. If you require documentation, we recommend retaining a copy of the agenda and your confirmation of registration email from Humanitix.


 

Information Provided at Registration


Q: Why am I being asked to provide my mobile information during registration?

A: The registration platform used for the APSIM Conference includes a field for mobile information.

The mobile information field is set as “optional” and we request you leave it blank during registration.

Your mobile information is NOT necessary and we do NOT require your mobile number for APSIM Conference registration.

We attempted to remove this field from the registration process, but due to restrictions within the platform, we were unable to do so. Making it “optional” was the best solution we could implement.

Thank you for your understanding, and we look forward to seeing you at the Conference!


Q: Why do you collect personal information during registration?

A: We collect your name, job title, organization, and email address, to use this information for name tags, communicating important updates and a post-event survey to gather feedback for the planning of future conferences. For more details on how we use this information, please visit our Registration webpage.

While there is a field to input your mobile information at registration, we request you leave it blank as this information is NOT needed and will NOT be used. Please see the question above titled “Why am I being asked to provide my mobile information during registration?” for more details.


Q: How can I update my personal information (Name, Job Title, Organization) for the APSIM Conference?

A: To update your personal information that you provided when registering for the APSIM Conference, please follow these steps:

  • Open the confirmation email you received from Humanitix after registering for the Conference.
  • Click on the “Manage Order” button in the email. This will direct you to the Humanitix Manage Order webpage.
  • To update your name, click the “Edit” link next to “Buyer Information.”
  • To update your job title or organization, click the “Edit” link next to your Ticket(s).
  • After filling in the correct information, click the “Update” button to save your changes.

Q: How can I change the email I used when registering for the APSIM Conference?

A: You will need to contact us directly to change your email used when registering through Humanitix for the APSIM Conference. Please contact us by phone (OIPC NL, APSIM Committee Chair at 709-729-6309) or email (APSIMConference@gov.nl.ca).


 

Contacting APSIM


Q: How can I contact the organizers for more questions?
A: For further inquiries, please do not hesitate to reach out to us by phone or email:

Please be aware that during the event we will be on-site at the APSIM Conference and will not be able to actively monitor emails or phone messages during Conference hours. While we will make every effort to respond, there may be a delay in our reply. Thank you for your understanding.